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FAQ & Site Info

Terms of Service

1. If the product is totally different from the one you purchased or arrives broken or unusable, we will exchange it immediately or refund the value of your purchase at the customer's choice (Only in the case of broken or damaged products it will not be necessary to return the product).
2. The warranty also covers if the color is totally different from the requested or receives a different size than requested, for this case applies the same modality as point 1 (Does not apply the warranty if the difference in color is for the tone).
3. In the case of clothing, the warranty does not cover if the size you ordered does not fit you, so we suggest you take your measurements with respect to your size (check the size chart that comes in the description of each product); note that the size may have an inaccuracy of 2 cm / 1 inch due to the measurement hand.
4. The exact color of the garments may vary depending on the specific monitor in the configuration and lighting conditions. The colors of the items depicted should only be used as an approximate guide. Warranty does not apply to these color differences in the color shown.

Note: There will be no full refunds if the product did not arrive due to factors under the responsibility of the buyer or due to exceptional circumstances of responsibility of the postal service of the destination country: Example. Refusal of customs declaration or strike of the postal service of the destination country.
IMPORTANT: It should be noted that each country has its own rules and regulations regarding imports, so we recommend that you familiarize yourself with the import policy of your country before placing a purchase order that is international, since the customer is responsible for complying with the import regulations. of the destination country. For all products whether they are shipped from outside the USA or shipped from the USA the prices do not include taxes, therefore the buyer is responsible for the taxes according to the regulations of their country or state.